Other Trainings » Equality & DiversityFAQWhat does the course cover- Understanding equality and diversity; - Understanding equality legislation; - Understanding Impact Assessments; - Understand the business case for promoting equality and diversity; - Understand that training is a key agent of change; - Be able to understand what is meant by diversity and why it is essential in delivering service excellence; - Be able to explain how equality legislation impacts on your organisation, - Utilise best practice tools to ensure that the organisation meets the requirements of relevant legislation Who is the course for ? Recognising, embracing and promoting diversity, valuing the differences and individual contribution that people make, treating them fairly and with respect, enables companies to function robustly and gain a competitive edge in the market. This results in providing accessible and service that responds to the customer's needs, ensuring that any workforce is representative of the community served and by creating an inclusive culture. How is the course assessed? A multiple choice assessment paper will be given at the end of the session. How long does the course last? Half Day & full day courses are available dependant on your requirements. How long is the certificate valid for? 3 years How much does it cost? Prices are dependant on numbers. Give us a call as we will not be beaten on quality and price. |
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